Hey guys, Changed ISP to Aussie Broadband yesterday, and suddenly can’t seem to connect to my server using my domain (still can connect in the local network). Aussie Broadband uses CGNAT, and I opted out of that, but I still can’t seem to use the server… am I missing some router settings I might need to change? Any other ideas?
Server firewall is off, ports 443 and 80 are forwarded to the servers nginx proxy manager etc. Using ddns that ASUS provides with their routers and Cloudflare domain
Thanks for any help!
Did you update your public IP address for your domain after changing ISPs?
Acronyms, initialisms, abbreviations, contractions, and other phrases which expand to something larger, that I’ve seen in this thread:
Fewer Letters More Letters CGNAT Carrier-Grade NAT DNS Domain Name Service/System IP Internet Protocol NAT Network Address Translation
3 acronyms in this thread; the most compressed thread commented on today has 7 acronyms.
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Good bot
I’m on ABB and everything was fine after I called up and got CGNAT disabled and the ports unblocked.
You can unblock ports in the MyAussie phone app these days.
And you most definitely got a new IP address. Make sure you’ve updated your DNS. My IP hasn’t changed in over a year. It only ever changed when they upgraded their equipment.
Does your new ISP allow 80 and 443? I was under the impression that’s pretty rare for ISPs though I’m not sure that’s true in Australia. Mine only allows 443 but not 80 “to prevent Internet worms from spreading and to protect bandwidth.” 🙄
At one point my old provider went under and sold their customer base to another provider, and things stopped working for me. I had to convince them I had a reason to open up port 25. I was like dude, I’ve been running mail servers longer than you’ve even been in business.
They opened up all ports to me.
This story may have been slightly sensationalized for entertainment value
I was entertained.
Too be fair to your ISP, the only thing you should be using 80 for is redirecting to 443.
I have AussieBB and had to give them a call at one point to allow inbound traffic so I could expose my self-hosted server. They flicked a switch for my account and then everything came good.
If you give them a ring and explain what you’re trying to do it should get sorted out very quickly. Their customer service staff are very knowledgeable and friendly - they’re the best RSP I’ve ever had.
This was the answer, called up and got them to unblock ports 80 and 443 (they actually unblocked them all). Thanks alot!