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I think their main problem was that it was again reliant on the same ramp up that is typical for Pre-Patch events.
The lack of communication in that left people assuming that the current speed of acquisition was all there was, when most likely there was no worry about missing out even if you joined in the last week. People with alts also had a massive advantage.
Could have all been solved with more communication. While you can’t make two first impressions, it still seems like a fun enough event and the rewards are neat. Not enough to play the game just for the event, but I doubt that that’s ever the intent behind these. They’re just there to set the mood a bit for the upcoming release.
I see many comments discrediting this somehow, but I want to put my two cents in as someone who does work with sensor based AI assisted processing in real time and safety reliant environments.
Just because a concept can be thought of that sounds reasonable and maybe even works in simple tests, that doesn’t mean that it’s actually useful for the real use case. Many typical approaches to creating models that can solve computer vision tasks such as this can result in unstable results and no system that has a considerable false positive rate would be tolerated by any airliner. This isn’t even to speak of the false negative rate which might then still be rather high, which still leaves the system useless.
Naturally it’s not to say that no such system could be created, but they can’t be just whipped out like some people here claim. If, as people here are already assuming, the problem happened because someone climbed onto the conveyor belt and was carried in, then this type of problem is sufficiently unthinkably rare that most companies didn’t think about it much either.
Clearly greater security is necessary, but people are being unreasonable with how trivial they portray the solution as being.