How do you delete your account if it’s hacked? I went on moments before I saw this and got a 404 error (I think) and then came here and saw this. I am not comfortable going back.

That would bring fear to my life. I have not had any good chat box experiences and certainly would not want one during a potential emergency. Some countries - perhaps most - have a dedicated line for real emergencies and a separate line for non emergency calls. I would be frustrated if the officials put a chatbot on either of them.