It’s a long read, but very much worth it. It goes into detail about the types of material these people have to spend all day watching and reviewing, and talks in length about some of the unhealthy coping mechanisms these teams develop for themselves. Lots of drug use, sex in the office, and suicidal ideation.
While the article focuses mainly on Facebook moderators, I used to share an office with YouTube’s content moderation team around the time this article came out, and a lot of the article rings true for YouTube, as well. I imagine it’s similar across all the big platforms.
Yes, definitely - being the caregiver for a child is often unpaid but still very much a job. Many volunteer positions are important jobs which are unpaid.
Social media moderator
God I cant even imagine the shit they see. I saw a podcast episode of one and it just made me sad, think the podcast was other people’s lives
https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona
It’s a long read, but very much worth it. It goes into detail about the types of material these people have to spend all day watching and reviewing, and talks in length about some of the unhealthy coping mechanisms these teams develop for themselves. Lots of drug use, sex in the office, and suicidal ideation.
While the article focuses mainly on Facebook moderators, I used to share an office with YouTube’s content moderation team around the time this article came out, and a lot of the article rings true for YouTube, as well. I imagine it’s similar across all the big platforms.
They don’t get thanked, they get PTSD.
There was that whole fiasco with the CSAM issue very recently on Lemmy. All of those poor moderators had to deal with all of that.
I hadn’t heard about this, is there any posts about it?
If you’re a public moderator (eg. on reddit) you get thanked if you’re doing a good job.
But not nearly as much as you get verbally abused or defamed.
There are (or were) definitely some subs that were harder to moderate than others I’d imagine.
Gaming subs: Easy
Ask subs: Intermediate
Location-based subs: Hard
Political subs: Ironman
It’s certainly thankless but is it a job if you don’t get paid?
Yes, definitely - being the caregiver for a child is often unpaid but still very much a job. Many volunteer positions are important jobs which are unpaid.