I should actually be working 8h a day, but most of it is spend not working. If I’m honest I’m probably working more like 3h a day even though I enjoy my job.
I should actually be working 8h a day, but most of it is spend not working. If I’m honest I’m probably working more like 3h a day even though I enjoy my job.
It actually helped me from learning the 5 Ws in kindergarten.
Where? What? How many (“Wie viele” in German)? What? Wait.
I don’t have to make a call often, but all the more important is that I have that in the back of my head. I go through the first four points and then I shut up to for further questions, instructions or just a “okay, got that, sending someone”.
I think that is something that everybody should learn early everywhere. Everyone can only benefit from people making short, focused emergency calls.
I really like “wait” being part of that. A whole lot of callers will just go on forever if you let them, they talk in circles, try to tell you their entire life story, repeat themselves, and ramble on about a bunch of irrelevant stuff that I’m not going to do anything with and isn’t going into my notes. There’s exceptions of course, but very often I’m boiling everything down to about 5 or less short bullet-point-like notes, not even full sentences. We’re not taking a report, that’s the cops’ job, we’re just telling them where to go, a brief description of what’s going on, and any important hazards or strange situations that are going on they need to be on the lookout for.