I’m going to go against the grain a bit here - while there were some nuggets of truth, there was also a lot of insufferable behavior from someone who’s job it was to teach technology to people who don’t know technology. This person recounted so many great teaching moments in such a dismissive way, it just made me sad.
I absolutely get how frustrating it can be to work in customer-facing technical roles, and to get dismissed for it. But if one of my customers was smart enough to embed a YouTube video in a PowerPoint slide, they’re smart enough to understand when I say “it looks like PowerPoint is trying to load it from YouTube every time you hit play, but YouTube is blocked on our network. Let’s think through some other options”. Not only that, it’s critical information the next time they want to present a video, and it’s information they can share with others around them too.
I’m going to go a bit further and say that kids today are not worse than in the past. It’s been 20 years since I taught computers but the doom and gloom here could have easily been posted in 2002 with only minor rewording.
GUIs got good with the launch of the Mac in 1984, and by the launch of XP & Mac OS X in ‘01 good GUIs were cheap. This brought computers into way more homes and exposed them both to kids who liked them for their own sake and to kids who saw them primarily as a tool.
I think people like this handwringing about kids not understanding computers on a deep enough level for their taste are just being obtuse.
I write software now instead of teaching and I write the kind of software that people should be able to just use as a tool.
We’ve had 20 years where the vast majority of computer users understand latin better than they understand their computers. It’s fine. It’ll continue to be fine.
I’m going to go against the grain a bit here - while there were some nuggets of truth, there was also a lot of insufferable behavior from someone who’s job it was to teach technology to people who don’t know technology. This person recounted so many great teaching moments in such a dismissive way, it just made me sad.
I absolutely get how frustrating it can be to work in customer-facing technical roles, and to get dismissed for it. But if one of my customers was smart enough to embed a YouTube video in a PowerPoint slide, they’re smart enough to understand when I say “it looks like PowerPoint is trying to load it from YouTube every time you hit play, but YouTube is blocked on our network. Let’s think through some other options”. Not only that, it’s critical information the next time they want to present a video, and it’s information they can share with others around them too.
Every one learns something for the first time. Expert to noob all start in the same state of knowing nothing.
I’m going to go a bit further and say that kids today are not worse than in the past. It’s been 20 years since I taught computers but the doom and gloom here could have easily been posted in 2002 with only minor rewording.
GUIs got good with the launch of the Mac in 1984, and by the launch of XP & Mac OS X in ‘01 good GUIs were cheap. This brought computers into way more homes and exposed them both to kids who liked them for their own sake and to kids who saw them primarily as a tool.
I think people like this handwringing about kids not understanding computers on a deep enough level for their taste are just being obtuse.
I write software now instead of teaching and I write the kind of software that people should be able to just use as a tool.
We’ve had 20 years where the vast majority of computer users understand latin better than they understand their computers. It’s fine. It’ll continue to be fine.