A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

  • 7heo@lemmy.ml
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    1 year ago

    It is not legal. Please report it to your local Data Protection Authority (DPA).

    Something along the lines of “I contacted X for a GDPR request via email, using the address associated with my user account. Their answer is requiring me to install their app, and agree to several new legally binding ToSes in the process.”

    Edit: due to the recent renaming of a certain (less and less) popular app, I need to add a disclaimer: I meant “X” as a variable to substitute, not as a verbatim name… Although I would not be surprised if it were the “X social platform, formerly known as twitter” (AKA “XSPFKT”) we are talking about.

    • Nelots@lemm.ee
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      1 year ago

      Man, Elon really does ruin everything. Can’t even use X as a variable anymore without a disclaimer.

        • Echo Dot@feddit.uk
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          1 year ago

          Too true.

          There is some arguement to be made that Facebook was kind of good at first. It was useful and it had social impacts that were positive. Over time it became toxic.

          Twitter was awful from day one though, mostly because it was bloody useless from day one. Everything that anybody used it for could have been done, and generally was also done, on Facebook, so there was literally no point in the platform.

      • Echo Dot@feddit.uk
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        1 year ago

        It’s new name is “X, formally known as Twitter”. Which is what every news website on the planet calls it.

        Regardless the fact that X is a stupid name for a company, it’s also dumb to rename a popular company generally anyway.